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Larisha Health Care

Services

Cashless claim services that cover the whole lifecycle

From the moment a patient is admitted to the day the settlement lands in your account, Larisha handles the paperwork, the TPA follow-ups and the reconciliation — across 20+ TPAs and insurers.

Service 01

Pre-authorization filing

We prepare and submit cashless pre-auth requests the same day a patient is admitted — with the ICP, clinical notes, investigations and estimate a TPA needs to approve on the first pass.

  • Policy and eligibility check before filing
  • Complete document set: ICP, clinic papers, past & current investigations, diagnostics
  • Planned and emergency admissions

Service 02

TPA query resolution

When a TPA raises a query, our team drafts the reply, collects missing papers from your ward or doctor, and responds within hours — not days — so approvals don’t stall.

  • Every query logged with its full reply thread
  • Doctor and ward follow-ups handled by us
  • Escalation when a TPA goes silent

Service 03

Enhancement requests

Length of stay or treatment plan changed? We file enhancement estimates with supporting notes so the approved amount keeps pace with the actual bill.

  • Revised estimates with clinical justification
  • Multiple enhancements per admission tracked separately
  • Reduces last-minute patient out-of-pocket surprises

Service 04

Discharge & final approval

We submit the discharge summary and final bill the moment they’re ready and push for final approval, so beds are freed faster and families aren’t kept waiting at the billing counter.

  • Discharge summary and final bill submission
  • Deduction review before you accept
  • Faster bed turnover

Service 05

Settlement & reconciliation

Approval is not payment. We follow every claim through to the settlement letter, match it against what was billed and flag short-payments for recovery.

  • Settlement letter capture and matching
  • Short-payment and deduction tracking
  • Ageing reports on unsettled claims

Service 06

Claims portal & reporting

Your team sees every claim, document and TPA conversation in one secure portal — with live status, notifications and Excel reports for your accounts department.

  • Live status for every patient claim
  • Instant notifications on queries and approvals
  • Exportable Excel reports

Engagement models

Work with us the way your hospital works

Every hospital’s desk is different. Choose how much you want to hand over — you can change it later.

Full desk outsourcing

We run your entire cashless desk — every admission, every TPA, every stage to settlement. Ideal for hospitals without a dedicated insurance team.

Stage-wise support

Keep your in-house desk and hand us the stages that hurt most — usually query handling and settlement follow-up.

Portal-only

Already have claim executives? Give them the Larisha portal to organise documents, conversations and reporting in one place.

Not sure which model fits?

Share your monthly cashless admissions and current pain points — we’ll recommend a setup in one call.